Respect for Customers, Riders and Workers alike, understanding of customer/rider needs, a commitment to Community Transportation & Transit, Excellence in Training, Customer Service, Technology, Innovation; Adherence to minimal environmental impact and carbon footprint; Provision of Operational Teams trained in Industry Best Practices, with mixed fleet & licensing, cultures, languages, and abilities, into an Open Fleet environment ensuring Transportation for all.
A commitment to acknowledging customer budgets by operating as efficiently and effectively as possible, creating innovative cost saving solutions while accommodating increased ridership, conscientious in the care and transportation for all riders, ensuring Community Partnerships with for-profit, non-profit, agencies and foundations for the benefit/betterment of local Community Transportation, Transits, Transportation Networks, Residents and Riders; Dedication & Commitment in being a Leader in Advancing Software & Technology, Health & Safety, Special Needs & Seniors Training; with AODA, Human Rights and Government Regulations all Respected and adhered too; with Safety, Security, Comfort, Timeliness helping create a better Quality of Life and Quality of Care for all riders alike, and, always in mind.
From our humble beginnings and roots stem from rural Ontario, where founder, Therese Burt, was born and raised. This is where one can say the seeds were sown for the core values seen by all, and where the dedication by BTS Network originates. To treat everyone equally whether senior, youth, families, or special needs individuals or groups with caring, compassion and respect. All the while providing said service(s) in a timely, safe, and cost-effective manner. A service you can trust, to grow with you, and come to depend upon.
We've operated in many municipalities, counties, and regions; including that of Niagara Region and its 12 Municipalities.