Innovation, systemic integration and superior service is at the heart of all we do. Our Family of Services offers a variety of scalable choices for our clients. Our core focus is in specialized transit (para-transit), conventional transit, dial-a-ride and community transportation services. We can move just a few people from point A to point B or move thousands of people with complex routing and scheduling requirements.
Our Recipe for Success
Customer service, technological innovation, scalability and flexibility are our core recipes for success. For each client, we tailor our approach to meet their organizational needs and solve their most important challenges.
We hire and train top-notch professional drivers
  • Our diverse fleet of vehicles means we can accommodate even the most demanding of clients
  • Our staff and management are motivated, happy and well paid
  • Customer service is top of mind, every day
  • We have technology that will amaze you
  • We use our own purpose built transportation management software system.
  • 50 years in the business speaks for itself

Consider BTS your long-term partners on the road to where you would like to be. We can help optimize bookings, scheduling, routing, driver/vehicle management, reporting, administration and overall operational support and management. We can also help create efficiencies that leverage our technology to better streamline your operations. This means doing more with less and having the ability to scale up without spending more money.

Specialized Transit
Providing safe, dependable, on-time and cost-effective transportation services to the most vulnerable groups in our communities is and will always continue to be a high priority challenge for governments and transit authorities. Cities and municipalities can look to and trust BTS to be a long-term partner that truly understands and can help manage rising costs, increases to service demand, AODA compliance, as well as leverage innovation and technology to create sustainable para-transit solutions.
Put your trust in a trusted partner. We can help with:
  • Bookings & reservations
  • Call-centre management
  • Scheduling & routing
  • Schedule adherence
  • Vehicle management & maintenance
  • Real-time vehicle tracking and monitoring
  • Driver training, compliance & management
  • On-demand reporting on metrics and KPI’s
  • Operational quality assurance and control
  • Continuous quality improvement
  • AODA compliance
Dial-A-Ride

The Dial-A-Ride concept is becoming more and more popular among transit authorities that provide service in low dense areas. The Dial-A-Ride model is a sustainable, environmentally friendly and cost-effective alternative to operating conventional buses on rural and low demand areas.
BTS has the vehicles, experienced drivers and technology to support and optimize any Dial-A-Ride program.

We can provide service on one or several routes during selected hours as required. Pick-up and drop-off can be from a bus stop or another pre-determined or ad-hoc point, as per our clients’ requirements. Fares can be collected and handled the same way a conversational bus would, including the issuing of transfers, or the acceptance of electric fare media such as PRESTO.
Community Transportation
We transport hundreds of people every day for a variety of clients with different business needs. A one size fits all approach doesn’t work, which is why we tailor our services to meet the complex needs of each individual client
We proudly provide dedicated, scheduled and on-demand transportation services to non-profit community agencies, hospitals, healthcare organizations, schools, educational institutions, corporations and private companies.
Contact us today and see how we can help your company meet its transportation needs.
Conventional Transit
Outsourcing conventional transit operations has proven to be both cost-effective and an efficient use of tax-payer dollars. Contracting with the right company can make all the difference. BTS has the necessary qualified drivers, vehicle fleet and operational experience to deliver a high quality sustainable solution. Put your trust in us to provide a safe, on-time and cost-effective service.

BTS can handle all aspects of management and delivery of conventional service:

  • Route development and optimization
  • Schedule adherence
  • Vehicle management & maintenance
  • Real-time vehicle tracking and monitoring
  • Driver management
  • On-demand reporting of specific metrics and KPI’s
  • Operational quality assurance and control
  • Continuous quality improvement
HEAD OFFICE

9024 Keele St., Suite 201

Vaughan, ON, L4K-2N2

GTA Training Centre

9024 Keele St., Suite 202

Vaughan, ON, L4K-2N2

BTS – Fleet Services

140 Bradwick Dr, Unit 12

Concord, ON, L4K-1K8

BTS – Niagara Regional Office

1874 Hywy 20, Unit 7

Fonthill, ON, L0S 1E6

BTS – Niagara Training Centre

1874 Hywy 20, Unit 7 (2nd Floor)

Fonthill, ON, L0S 1E6

BTS – Northumberland County Office & Depot

Port Hope, ON

BTS – County of Simcoe Office & Depot
Tottenham, ON
CONTACT INFO

Tel: (416) 663-RIDE (7433)

Toll-free: 1 (877) 284-RIDE (7433)

Fax: (905) 832-3707

Email: info@thebtsnetwork.com

Web: www.thebtsnetwork.com

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